Privacy Policy

Effective Date: December 21, 2025

TaskON ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of users ("you", "your") who use our mobile application and related services (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TaskON.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when you:

Create an account
Sign in or authenticate
Create or accept tasks/orders
Contact support

This information may include:

Full name
Email address
Phone number
User role (e.g., customer, rider, admin)

b. Task & Order Information

When you use the App, we may collect information related to tasks or orders, including:

Pickup and drop-off details
Task descriptions
Assigned rider information
Task status and timestamps

c. Location Information

If enabled, we may collect location data to support task assignments, rider availability, navigation, and service delivery.

        Background Location Access: For users registered as Riders, TaskON may collect precise or approximate location data even when the app is closed or not in use, provided the Rider has set their status to "Online." This is necessary to allow Customers to see available Riders in their area and to facilitate efficient task assignments.
    

d. Device & Usage Data

We may automatically collect certain technical information, such as:

Device type and operating system
App version
Crash logs and performance data
IP address (for security and debugging purposes)

2. How We Use Your Information

We use collected information to:

Provide and operate the App’s core features
Create and manage user accounts
Assign and manage tasks or orders
Improve app performance and user experience
Communicate important updates or service-related messages
Ensure security, prevent fraud, and comply with legal obligations

3. Payments & Financial Information

TaskON does not provide financial products or services. Any payments or subscriptions are processed through third-party platforms (such as Google Play Billing or external payment gateways). We do not store or process sensitive payment details such as card numbers or banking information.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information only in the following cases:

With service providers that help operate the App (e.g., hosting, backend services)
When required by law or legal process
To protect the rights, safety, or security of users or the App

All third-party services used are required to handle data responsibly and in compliance with applicable laws.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Data is stored using secure backend services and access is restricted to authorized systems only.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to:

Provide the App’s services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

You may request account deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for certain data processing

Requests can be made by contacting us using the details below.

8. Children’s Privacy

TaskON is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the App or on our official distribution channels. Continued use of the App after updates indicates acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, you may contact us at:

Email:solarmails2@gmail.com